Refund Policy
Effective Date: July 1, 2025
At Sahasra Education, we aim to provide quality education and a satisfying learning experience. However, if you are not entirely satisfied with your purchase, we’re here to help.
1. Admission Fees (Non-Refundable)
Please note that all admission fees are strictly non-refundable, under any circumstances. This includes one-time registration or onboarding fees paid at the time of joining a course or program.
2. Course Fees Refunds
a) Live Courses / Instructor-led Classes
You may request a refund within 7 days of the course start date, though the admission fees in non-refundable.
To be eligible, you must not have attended more than 2 live sessions.
Refunds are not applicable if:
You have accessed/downloaded course materials extensively.
You have completed more than 20% of the course.
You should not have completed or accessed more than 15% of the course content.
3. Digital Products & Study Materials
PDFs, eBooks, or downloadable content are non-refundable once accessed or downloaded.
Please check the preview/sample content before purchase to ensure it meets your needs.
4. Cancellation by Sahasra Education
If a course is canceled by us due to unforeseen circumstances (low enrollment, technical issues, etc.), you will be eligible for:
A full refund, or
A free rescheduling to another available batch
5. How to Request a Refund
To request a refund, please contact our team with the following details:
Full name
Registered email address
Course name
Reason for refund
WhatsApp/Call: +91-9332355074
Our support team will respond within 3 working days and initiate a refund if eligible.
6. Refund Processing Time
Approved refunds will be processed via the original payment method.
Please allow 5–10 business days for the amount to reflect in your account, depending on your bank or payment provider.
7. Exceptions
Refunds will not be issued in the following cases:
Technical issues due to user-end internet/device problems
Change of mind after accessing the majority of the course
Failure to attend scheduled classes without informing us in advance
8. Need Help?
We value your trust in us. If you face any concerns with our services, please reach out. We’re happy to assist and ensure a solution.
Call or WhatsApp: +91-9332355074
Sahasra Education
Dream it, do it…